Cancellation / Return Policy

Effective September 1, 2015 all material being returned or cancelled will be subject to the following:

  • All material must be returned within 60 days of receipt of material.
  • Stock material will be subject to a 15% restocking fee.
  • Non Stock material will be subject to manufacturer's standard restock and handling fee and shall include all applicable freight charges.
  • Cancellation of product prior to receiving material will be subject to those fees listed above.
  • IVRI will not be responsible for the transporting of returned material back to the 400 Hill Street facility.
  • Returned Material must be accompanied by an IVRI Return authorization number, applicable order number and a detailed listing of material being returned.
  • Credit will only be issued upon determination that the material is clean and free from all defects.