Terms & Conditions
Prices
All published prices are subject to change without notice
Terms
Standard credit terms are net 30 days. Open accounts will be established after approval by our Credit department. Accounts not approved will be shipped C.O.D. IVRI accepts Visa, MasterCard.
Minimum Order
Minimum order is $10.00 Net billing.
Freight / Shipping
Shipments will be made FOB shipping point unless otherwise specified. Truck shipments will be sent collect unless other arrangements are made. Orders may be picked up at our desk or a shipping and handling charge may be added to all shipments.. IVRI will not accept claims for shortages once the shipment has been accepted. Claims for damaged goods should be filled with the carrier.
Delivery
All shipments made by IVRI delivery trucks are subject to a fuel surcharge. Quoted delivery dates are based on the best estimates at the time of quotation or order placement. IVRI will make every effort to meet the expected schedules; however, IVRI assumes no Liability for additional cost or damages resulting from late deliveries.
Non-Standard Products
Custom and non-standard products are non-returnable and may not be cancelable once the order has been processed.
Returns
Returned goods will only be accepted if shipping from our warehouse in error or under special circumstances when accompanied by written approval. Returns will not be accepted without prior approval and will include the issuance of a Returned Goods Authorization Number. All returns must be shipped freight prepaid with the RGA Number, Invoice number, and PO number clearly marked on the outside of all cartons containing returned goods. All approved returns will be subject to a handling and/or re-stock charge and must be clean and suitable for re-sale.
Warranty
All products distributed by IVRI carry only the original manufacturer's warranty, and imply no specific guarantee of the suitability of the product for any given application. Copies of the manufacturer's warranty are available on request.
Hours of operation
Monday - Friday 7:00 am - 5:00 pm Eastern standard time
